A Hiary subscription comes with phone and email support to make sure you get all the help you need to keep your business running smoothly on our platform.
Support includes ongoing training and help as well as bug reporting and fixes so you know that help is always available.
We know that an interruption in our service would be detrimental to your business. That is why all of our systems are redundant. If any single piece of our infrastructure goes down there is one or more levels of backup to prevent service interruption.
While we cannot prevent downtime for your internet connection we are happy to refer you to service providers that can deliver high availability or redundant options that will keep you connected.
Our platform was developed here in Australia and our support staff are all located here in Australia.
You'll be getting access to the latest technologies and business best practices using our platform developed using over 10 years experience in the industry.