A key part of selling success on the Internet is building trust with your prospective customers. They want the information they need available when they are ready to research and book their skip hire services.
Hiary designed their booking engine to match how the majority of skip hire businesses talk to there customers:
- Your Delivery Suburb?
- What sort of waste is there?
- How much waste is there?
OK, here are your options and the prices. Would you like to book or do you need a quote to get approval?
Skip hire is unlike most online purchasing processes. The customer does not select products to put in a shopping trolley to take to the checkout. Trying to impose a shopping cart creates friction and slows the sales process down. Keep it simple and straightforward to maximise your sales opportunity. Don’t make it more complex than it needs to be.
Your customers are using the digital economy to find you on the Internet. Adding a booking facility to your website so the jobs are placed directly into your Hiary skip bin hire system, ready to be dispatched and tracked by your bin manager. It is the perfect solution to avoid errors re-entering data.
And when they are shopping online, they are looking for your prices so they can make a decision and book. Don’t disappoint them, as they will often just move on if the information isn’t easy to get. But you probably know this from their phone calls, too. If they can book online, they are saving you time, too. By doing the typing for you. Hiary can provide customer confirmation by email and SMS so they have a record and know who will be delivering to them.